IMAP4 Object: 429 - ActiveX component can't create object
Document ID: 10524
Synopsis
Logging into Express returns ActiveX component can't create object
More Information
IMAP4 Object: 429 - ActiveX component can't create object
Logging into Express returns ActiveX component can't create object
To display the error in most cases you will need to add /extshoot.asp onto the Express URL. For example log into www.domain.com/express/extshoot.aspThe error can occur when running IIS in a 64 bit environment. By default the application pools are set to only load 64 bit applications. MailSite is a 32 bit application.
You will need to verify which application pool Express is using, normally it is the default app pool.
- Open IIS and expand the computer name
- Expand sites
- Expand the 'Default Web Site' (Or the website under which Express is running)
- Left click on Express
- Select basic settings from the Actions on the right side. The current application pool being used can be identified here. If you have ExpressPro installed you can either switch the application pool for 'Express' to use the 'ExpressPro' application pool (which will allow 32bit applications) or the 'DefaultAppPool' can be changed to permit 32 bit applications based on the instructions give below:
Next, click on:
- Application Pools
- Right click 'DefaultAppPool'
- Advanced Settings
- Set Enable 32 bit applications to True.
- Restart IIS