Contact Fields Not Supported by MailSite

Document ID: 10491

Synopsis

MailSite Version 9 allows contact information to be synchronized between various Smartphones, Outlook and ExpressPro.

More Information

Contact Fields Not Supported by MailSite MailSite Version 9 allows contact information to be synchronized between various Smartphones, Outlook and ExpressPro. Due to some current limitations certain contact fields are not supported by version 9. These fields for example if present with data in Outlook are not saved on to smartphones and the data will be LOST when the device then syncs back to MailSite. Please therefore ensure that you take a backup of all your contacts before you synchronize them to MailSite.

List of Contact Fields not yet Supported

  • Account Name
  • Anniversary
  • Assistant Name
  • Birthday
  • Callback Telephone
  • Categories
  • Children
  • Customer Id
  • Department
  • Government Id
  • IM2 Address
  • IM3 Address
  • ISDN Telephone
  • Manager Name
  • Nick Name
  • Office Location
  • Other Fax
  • Photo
  • PIN
  • Primary Telephone
  • Spouse
  • Telex
  • TTY/TDD
  • Other Unsupported Fields

    Depending on how you are synchronizing your contact data other fields may also not get saved. Below is a list of all the contact fields which will be lost when you synchronize your contacts. Each column refers to a different setup depending on what method you are using to synchronize your contacts.

    ExpressPro Outlook 2007 linked via WSS WM5 linked via MailSite WM6 linked via MailSite AstraSync linked via MailSite
    Company Domestic Address Company Telephone Voice Telephone Display Name
    Job Title Fax Telephone Voice Telephone Fax Telephone Email2 Address
    Web Address Domestic Address Fax Telephone Other Telephone Email3 Address
    IM Address International Address Other Telephone Domestic Address IM Address
    Notes Postal Address Domestic Address International Address Assistant Telephone
    Parcel Address International Address Postal Address Car Telephone
    Postal Address Parcel Address Company Telephone
    Parcel Address Home Fax
    Voice Telephone
    Fax Telephone
    Radio Telephone
    Other Address
    Domestic Address
    International Address
    Postal Address
    Parcel Address

    ExpressPro

    The following fields can be displayed and ammended via ExpressPro linked to WSS/Outlook but they can't be created from scratch in ExpressPro.

    • Assistance Telephone
    • Business2 Telephone
    • Business Fax
    • Car Telephone
    • Company Telephone
    • Home2 Telephone
    • Home Fax
    • Other Telephone
    • Radio Telephone
    • Other Address