Contact Fields Not Supported by MailSite
Document ID: 10491
Synopsis
MailSite Version 9 allows contact information to be synchronized between various Smartphones, Outlook and ExpressPro.
More Information
Contact Fields Not Supported by MailSite
MailSite Version 9 allows contact information to be synchronized between various Smartphones, Outlook and ExpressPro.
Due to some current limitations certain contact fields are not supported by version 9. These fields for example if present with data in Outlook are not saved on to smartphones and the data will be LOST when the device then syncs back to MailSite.
Please therefore ensure that you take a backup of all your contacts before you synchronize them to MailSite.
List of Contact Fields not yet Supported
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Other Unsupported Fields
Depending on how you are synchronizing your contact data other fields may also not get saved. Below is a list of all the contact fields which will be lost when you synchronize your contacts. Each column refers to a different setup depending on what method you are using to synchronize your contacts.| ExpressPro | Outlook 2007 linked via WSS | WM5 linked via MailSite | WM6 linked via MailSite | AstraSync linked via MailSite |
| Company | Domestic Address | Company Telephone | Voice Telephone | Display Name |
| Job Title | Fax Telephone | Voice Telephone | Fax Telephone | Email2 Address |
| Web Address | Domestic Address | Fax Telephone | Other Telephone | Email3 Address |
| IM Address | International Address | Other Telephone | Domestic Address | IM Address |
| Notes | Postal Address | Domestic Address | International Address | Assistant Telephone |
| Parcel Address | International Address | Postal Address | Car Telephone | |
| Postal Address | Parcel Address | Company Telephone | ||
| Parcel Address | Home Fax | |||
| Voice Telephone | ||||
| Fax Telephone | ||||
| Radio Telephone | ||||
| Other Address | ||||
| Domestic Address | ||||
| International Address | ||||
| Postal Address | ||||
| Parcel Address |
ExpressPro
The following fields can be displayed and ammended via ExpressPro linked to WSS/Outlook but they can't be created from scratch in ExpressPro.
- Assistance Telephone
- Business2 Telephone
- Business Fax
- Car Telephone
- Company Telephone
- Home2 Telephone
- Home Fax
- Other Telephone
- Radio Telephone
- Other Address