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Error 1355 When Deleting Synonym Domain

Document ID: 10477

Synopsis

When trying to delete an existing synonym domain in MailSite, 'Error 1355 - domain doesn't exist or couldn't be contacted' is returned. You will need to delete the entry from within the

More Information

Error 1355 When Deleting Synonym Domain When trying to delete an existing synonym domain in MailSite, 'Error 1355 - domain doesn't exist or couldn't be contacted' is returned. You will need to delete the entry from within the Windows Registry to overcome this.
WARNING!!
Incorrectly editing the Registry can damage the server, please proceed with care.
    1. Click on the Start button
    2. Select the Run option
    3. Type regedit, and select OK
    4. Select the HKEY_LOCAL_MACHINE key
    5. Select the SOFTWARE key
    6. Select Rockliffe key
    7. Select DomainSynonyms key
    8. Delete the relevant entry
    9. Close the registry editor
    10. Restart the SMTPRA and SMTPDA services
    11. The synonym domain should now be removed from with the MailSite Console.