After Installing Win2k3 SP1 MailSite Console and Services stop Working

Document ID: 10442

Synopsis

After the installation of the Windows 2003 Server Service Pack 1 the MailSite services and console stop working.

More Information

After Installing Win2k3 SP1 MailSite Console and Services stop Working

After the installation of the Windows 2003 Server Service Pack 1 the MailSite services and console stop working.

This issue shows itself in two forms.

  1. When you open the MailSite console and expand the tree-view the console closes without warning or error.
  2. The MailSite services may start but will terminate shortly after starting.

This issue is caused by a fault within the Operating System in the COM+ infrastructure. This can be resolved by installing a Microsoft hot-fix.  For further details on the hot-fix please follow this link KB897667

You can download the hot-fix from this link hot-fix.