Database Errors - Reboot required to resolve the issue

This potential issue can be seen in MailSite configurations that run against an SQL database holding the Mailbox information. This problem will cause the services to produce an error within the Event log examples are below.  The only solution to address the issue prior to the hot-fix from Microsoft was to manually reboot the server. 

There is a fault within the Microsoft Windows Server 2003 operating system that causes these errors to occur. This also effects Windows 2003 Server Service Pack 1 & 2. 

Microsoft have issued a hot-fix to address the problem.  If you are experiencing this issue you can download the hot-fix from this link hot-fix.

You must install either SP 1 or SP 2 prior to installing this hotfix.

For more details about the hot-fix please follow this link KB931319

Below are some examples of the event log entries that you may see connected to this bug.  These errors can occur for one or all of the MailSite services.

Event Type: Error Event Source: ServiceName Event Category: None Event ID: 825 Date: 6/28/2007 Time: 3:37:16 AM User: N/A Computer: ServerName Description: SQLConnector database exception Error code: e110ffff Explanation: ConnectionRead (recv()). General network error. Check your network documentation. ConnectionRead (recv()). General network error. Check your network documentation. State:01000,Native:10053,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB] State:08S01,Native:11,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB] State:01000,Native:10053,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB] State:08S01,Native:11,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB]

Event Type: Error Event Source: ServiceName Event Category: None Event ID: 825 Date: 6/28/2007 Time: 3:37:03 AM User: N/A Computer: ServerName Description: SQLConnector database exception Error code: e110ffff Explanation: ConnectionRead (recv()). General network error. Check your network documentation. State:01000,Native:10053,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB] State:08S01,Native:11,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB]

Event Type: Error Event Source: ServiceName Event Category: None Event ID: 825 Date: 6/28/2007 Time: 2:38:41 AM User: N/A Computer: ServerName Description: SQLConnector database exception Error code: e110ffff Explanation: ConnectionWrite (send()). General network error. Check your network documentation. State:01000,Native:10053,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB] State:08S01,Native:11,Origin:[Microsoft][ODBC SQL Server Driver][DBNETLIB]