Cache and Sessions not Clearing in Windows 2003 Server SP2

Document ID: 10434

Synopsis

This article explains a situation where the cache and the sessions for IIS are not removed from the system as expected.

More Information

Cache and Sessions not Clearing in Windows 2003 Server SP2

This article explains a situation where the cache and the sessions for IIS are not removed from the system as expected.

If you have installed Windows 2003 SP2 onto your server, there is a possibility that the number of IIS Sessions will not reduce when a user logs off from MailSite Express. This also leads to the Cache directory not being cleaned up by the Session_OnEnd clean up process within the global.asa.

This seems to only affect systems that have Service Pack 2 installed. Microsoft have release a KB doc that provides more information about the issue - KB 934903

We have spoken to Microsoft and we have obtained the hot-fix for Windows 2003 Server SP2 only. If you would like this hot-fix click this link Download Link.