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MailSite Express Option Not Visable During Installation Even With IIS Installed

Document ID: 10376

Synopsis

When running the MailSite installer on Windows 2003, the options to install MailSite Express and MailSite Pocket are not visable even though IIS is installed on the server.

More Information

MailSite Express Option Not Visable During Installation Even With IIS Installed When running the MailSite installer on Windows 2003, the options to install MailSite Express and MailSite Pocket are not visable even though IIS is installed on the server. This typically occurs when Active Server Pages is set to 'Prohibited' within IIS web Service Extensions. This option needs to be set to 'Allow'

To do this:
  1. Navigate to Control Panel
  2. Administrative Tools
  3. Internet Information Services
  4. Web Service Extensions
  5. Right click on 'Active Server Pages' and select 'Allow'
  6. Hit ok to exit out of the menus
  7. Run the MailSite installer again. This time the Express and pocket options should visible

    If you have already installed MailSite without Express, then run the installer again and select 'Modify' option. Here you will be able to select Express and/or Pocket and install it.

For instructions on how to install IIS, see KB 10221