Manually Installing a MailSite Hotfix Rollup
Document ID: 10375
Synopsis
This document explains how to manually install the MailSite hotfixes included in the Hotfix Rollup for MailSite 7.0.3
More Information
Manually Installing a MailSite Hotfix Rollup
This document explains how to manually install the MailSite hotfixes included in the Hotfix Rollup for MailSite 7.0.3
In some situations you may need to manually install the MailSite hotfixes.
Installing the MailSite Engine hotfixes
Installing the MailSite Engine hotfixes
- Stop the MailSite services, IIS and close the MailSite console.
- Download and run the hotfix rollup for the MailSite Engine. This can be downloaded from the Rockliffe Customer Center under 'Downloads'
- The script will ask if you wish to stop the services, select 'NO'.
- The script will have extracted the updated files to c:\rockliffeupdates\updates by default. Copy the files from this folder and paste them into the MailSite installation directory (by default c:\program files\mailsite)
- Start the MailSite services & IIS.
Installing the MailSite Express hotfixes
- Stop IIS. In some cases it may also be necessary to stop the w3svc service Download and run the hotfix rollup for MailSite Express. This can be downloaded from the Rockliffe Customer Center under 'Downloads'
- The script will ask if you wish to stop the services, select 'NO'.
- The script will have extracted the updated files to c:\rockliffeupdates\express\updates by default. Copy the files from this folder and paste them into the Web directory (by default c:\program files\mailsite\express\web)
- Start IIS (and W3svc if applicable).