HTML Emails Are Not Rendered in Express

HTML emails are not rendered within MailSite Express and show up as plain text messages.

To resolve this issue locate the file expresscfg.asp and open with a text editor. Navigate to item 20 and enter a path for the Temp directory.

After editing the file, item 20 should look something like:

• 'Item 20 - Message Temp Directory. IIS user must have full access in this directory. If blank, SYSTEMROOT is used. strTempDir = "C:\Program Files\MailSite\express\temp"

Change the path for the temp directory as required between the quotation marks.