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SQL Database password changed

Document ID: 10310

Synopsis

The MailSite console generates a SQL login error when starting.

More Information

SQL Database password changed The MailSite console generates a SQL login error when starting. The error occurs when the console can no longer communicate with the SQL server, usually due to a password change.

If the database password was changed then you need to:

  1. Switch MailSite back to the Registry mode. To do this navigate to:

    HKEY_LOCAL_MACHINE\SOFTWARE\ROCKLIFFE\MAILSITE

    Change ClusterVariant to 0

  2. Relaunch the MailSite Console
  3. Rerun the SQL connector wizard
  4. Re-set the password for the ODBC/SQL login.