MailSite Express reports: Error code 16 Could not create socket
Document ID: 10280
Synopsis
This error is symptomatic of the DHAP settings locking out 127.0.0.1. Users should upgrade to MailSite version 7 which includes the ability to white list IP address and thus prevent them
More Information
MailSite Express reports: Error code 16 Could not create socket
This error is symptomatic of the DHAP settings locking out 127.0.0.1.
Users should upgrade to MailSite version 7 which includes the ability to white list IP address and thus prevent them from being listed on the DHAP list.
DHAP is locking out 127.0.0.1 in the blocked addresses:
127.0.0.1::1064517978:1,
which causes express to give out the following error:
There was an error delivering your message. Error code 16 Could not create socket.
when this value is removed MailSite Express will work again:
- Stop the SMTPRA service
- Open the registry editor
- Select HKEY_LOCAL_MACHINE
- Select SOFTWARE
- Select Rockliffe
- Select MAILSITE
- Click on DHAP
- Select the ProbationList entry
- Delete the 127.0.0.1 entry
- Close the registry editor
- Restart the SMTPRA service
127.0.0.1::1064517978:1,