Express error after upgrade: Microsoft VBScript runtime (0x800A0046) Permission Denied
Document ID: 10252
Synopsis
After an upgrade or reinstall of MailSite, logging into MailSite Express yields the following error: Microsoft VBScript runtime (0x800A0046) Permission denied Browser Type: Mozilla/
More Information
Express error after upgrade: Microsoft VBScript runtime (0x800A0046) Permission Denied
After an upgrade or reinstall of MailSite, logging into MailSite Express yields the following error:
Microsoft VBScript runtime (0x800A0046)
Permission denied
Browser Type:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Page:
POST 69 bytes to /initialize.asp
This occurs when the temp & cache folders within the \mailsite\express & \mailsite\express\web\ respectively have incorrect permissions or the cache folder is missing.
To solve this issue, provide the temp folder with full permissions with the IIS user (or Everyone account). Look within the \mailsite\express\web directory. If the "cache" folder is not present, then you can manually create this folder. Once you create the folder, ensure you apply pull permissions for the IIS user.
This occurs when the temp & cache folders within the \mailsite\express & \mailsite\express\web\ respectively have incorrect permissions or the cache folder is missing.
To solve this issue, provide the temp folder with full permissions with the IIS user (or Everyone account). Look within the \mailsite\express\web directory. If the "cache" folder is not present, then you can manually create this folder. Once you create the folder, ensure you apply pull permissions for the IIS user.