Express Shows "?????" Characters instead of International Characters When composing a message in the Default English US this option will not support 8-bit character sets due to the fact that the English US is a 7-bit character set. When you do send a message with characters that are outside the 7-bit character set it will be represented as '?????' and all others will be represented correctly. If you have set the regional Settings to Bulgarian, Chinese (Simplified / Traditional), Japanese, Korean and Russian these use an 8-bit character set and will compose and send these messages correctly. To Change the option of the Regional settings follow these steps: 1. Open the account and select the 'Options' page from the left of the interface. 2. Click on the 'Regional Setting' link. 3. In the drop down menu below this heading 'Use the following as your display language:' select the required Language. 4. click on the 'Update Regional Settings' To change the 'Compose' options to allow the use of the Interface in English and also being able to create 8-bit character sets follow these steps. 1. Open the Account and select the 'Options' page. 2. Click on 'Compose' link in the 'Options' pain. 3. In the drop down menu below this heading 'Use the following character set when sending a message:' select the character set that you which to compose your message in. 4. Click 'Update Preferences' button.