Express access denied error: 80004005
Document ID: 10206
Synopsis
When logging into MailSite Express the following error is received when trying to view the inbox: MailSite.Server.5 error '80004005' Access is denied. (0x5) ?, line 0 The ot
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Express access denied error: 80004005
When logging into MailSite Express the following error is received when trying to view the inbox:
MailSite.Server.5 error '80004005'
Access is denied. (0x5)
?, line 0
The other features in Express appear to work fine.
This issue can occur if the IIS anonymous user does not have the correct permissions on the BOX directory.
Ensure that the account within IIS has full access to the BOX directory (read and write). Ensure that if you have Express on a separate server you uncheck the option "allow IIS to control password" within IIS. You need to manually enter the password. Also ensure that the Mailma Service is running on the MailServer and that port 106 is open within your Firewall for this service.
This issue can occur if the IIS anonymous user does not have the correct permissions on the BOX directory.
Ensure that the account within IIS has full access to the BOX directory (read and write). Ensure that if you have Express on a separate server you uncheck the option "allow IIS to control password" within IIS. You need to manually enter the password. Also ensure that the Mailma Service is running on the MailServer and that port 106 is open within your Firewall for this service.
References & Resources:
Knowledge Base document 10103 - This contains a step by step guide to hosting MailSite Express on a separate Server.