Express msxml2.dll error

Document ID: 10179

Synopsis

When logging into the MailSite Express web client the following error is returned: Type:msxml2.dll (0x80004005) The value of the 'method' attribute may not be 'html'.

More Information

Express msxml2.dll error When logging into the MailSite Express web client the following error is returned: Type:msxml2.dll (0x80004005) The value of the 'method' attribute may not be 'html'.

This issue can occur if you do not have the correct version or if you have a corrupt version of the XML parser.

The first step is to remove any existing instances of the XML parser on the server hosting Express.  You can remove the parser from the control panel

-Start/Settings
-Control Panel
-Add/Remove programs


Once this has been performed you should install the following:

1) Service Pack 3
2) Internet Explorer 6 SP1
3) XML Parser 4 SP1

All of the above programs are available form the Microsoft website  http://www.microsoft.com/