Receiving Read and Delivery Reports

Document ID: 10165

Synopsis

Receiving read and delivery receipts from e-mail clients.

More Information

Receiving Read and Delivery Reports Receiving read and delivery receipts from e-mail clients.

To receive receipts on a per e-mail basis use these options.

Outlook 98 to XP (including 2003)
  • Open your new message.
  • Click on the 'Options' Button in the toolbar
  • Select either or both of these options
    • 'Request a delivery receipt for this message'
    • 'Request a read receipt for this message'
    • Click Close
  • Send you message when finished.
Outlook Express
  • Open your new message.
  • Select 'Tools' and select 'Request Read Receipt'

Note - You can only receive read receipts in Outlook Express

To have receipts on all the time, perform these steps.

Outlook 98 to XP (including 2003)
  • From the 'Tools' menu select 'Options'
  • Click 'E-mail Options'
  • Click 'Tracking Options'
  • Select either or both the 'Read Receipts', 'Delivery Receipts' options.
  • Then select 'OK' all the way back to Outlook.
Outlook Express
  • From the 'Tools' Menu select 'Options'
  • Select the 'Receipts'
  • Then select the options that best suit your needs.