Receiving Read and Delivery Reports
Document ID: 10165
Synopsis
Receiving read and delivery receipts from e-mail clients.
More Information
Receiving Read and Delivery Reports
Receiving read and delivery receipts from e-mail clients.
To receive receipts on a per e-mail basis use these options.
Outlook 98 to XP (including 2003)
- Open your new message.
- Click on the 'Options' Button in the toolbar
- Select either or both of these options
- 'Request a delivery receipt for this message'
- 'Request a read receipt for this message'
- Click Close
- Send you message when finished.
Outlook Express
- Open your new message.
- Select 'Tools' and select 'Request Read Receipt'
Note - You can only receive read receipts in Outlook Express
To have receipts on all the time, perform these steps.
Outlook 98 to XP (including 2003)
- From the 'Tools' menu select 'Options'
- Click 'E-mail Options'
- Click 'Tracking Options'
- Select either or both the 'Read Receipts', 'Delivery Receipts' options.
- Then select 'OK' all the way back to Outlook.
Outlook Express
- From the 'Tools' Menu select 'Options'
- Select the 'Receipts'
- Then select the options that best suit your needs.