VNC Remote access tool Rockliffe technical support sometimes needs access to the mail server. In some cases, Terminal services are not available or an option. Rockliffe technical support primarily uses Terminal Services (also known as Remote Desktop) or VNC. PC Anywhere and many other 3rd party methods of remote computing are not supported. If your server does not have terminal services installed then you should install the VNC or Virtual Computing Networking server.

You can download VNC from the Cambridge University.

While installing VNC is quite simple, you should consult with your network security adminstrator before installing the software.