Refreshing quotas on individual mailboxes, domains or the server

Document ID: 10137

Synopsis

Sometimes mailboxes return the wrong value for the KB content of a mailbox, even if you have cleared the mailbox, it still reports an incorrect ammount in the mailbox properties.

More Information

Refreshing quotas on individual mailboxes, domains or the server Sometimes mailboxes return the wrong value for the KB content of a mailbox, even if you have cleared the mailbox, it still reports an incorrect ammount in the mailbox properties. To Refresh a mailbox quota, use MSQUOTA.EXE, found in the MailSite directory or you can download it from the user room.

usage is as follows:

msquota [-machine name] [-user user [-pass [pass]] default is this machine
        [-domain domain] * => alldomains, default domain if absent
        [-mailbox mailbox] recalculate for single mailbox in domain
         supplied in -domain argument
        [-silent] work silently
        [-version] display version no only
        [-help] show this help text

To refresh the quotas, follow the steps below:

  • Open a command window
  • Change to the MailSite directory
  • For a mailbox in the dafault domain, type:

    MSQUOTA username

  • For a mailbox in a virtual domain type:

    MSQUOTA -domain -mailbox

  • For a specific domain only type:

    MSQUOTA -domain

  • For the entire server, type:

    MSQUOTA -domain *