Message file missing error
Document ID: 10089
Synopsis
MailSite produces a "Message file missing" error, even though the message is delivered successfully.
More Information
Message file missing error
MailSite produces a "Message file missing" error, even though the message is delivered successfully.
An error such as the one below is sent from the postmaster account to the user:
Your message has encountered delivery problems to the following recipient(s):
no.body@no.where.com
Delivery failed
Message file missing
This error occurs when the auto-reply function is enabled on a mailbox, but the auto-reply text is left blank.
In order to rectify this problem, either:
- Disable auto-reply for this mailbox
- Enter a reply for the auto-reply message