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MailSite and Antivirus Gateways

Document ID: 10055

Synopsis

How to configure you MailSite installation to work with anti-virus gateway software.

More Information

MailSite and Antivirus Gateways How to configure you MailSite installation to work with anti-virus gateway software.

Installation pre-requisites
Before installing the anti-virus gateway software, make sure MailSite is installed and functioning properly. To ensure that MailSite is functioning properly, follow the checklist below:

  1. Make sure the Mail server has a static IP address
  2. Make sure the Mail server has a defined DNS server
  3. Make sure the Mail server can PING out side your network
  4. Telnet to the mail server to port 25
  5. Telnet to the mail server to port 110
  6. Telnet to the mail server to port 143

    7. All of the above telnet commands should respond

  7. Send a test message to a MailSite account
  8. Send a reply from the MailSite account using the MailSite Express client

Configuring the MailSite SMTPRA service
In order to use MailSite with your Antivirus firewall software, you must first configure the SMTPRA port. To configure the port, follow the steps below:

  1. Open the MailSite console
  2. Click on the Server folder icon
  3. Click on services folder icon
  4. Right click and select the SMTPRA service
  5. Stop the service
  6. Right click again on the SMTPRA service
  7. Select the port option
  8. Enter port 26*
  9. Click OK
  10. Restart the service

* The default port on the anti-virus software may not be suitable or will not work, port 26 is recommended

Configuring the MailSite Express client
To use the MailSite Express client you must configure the expresscfg.asp file, located in the Express\Web folder of the MailSite directory, to reflect the port change on the SMTPRA service. To modify the expresscfg file, follow the steps below:

  1. Open the expresscfg.asp file in NOTEPAD**
  2. Locate items 7.5, line 67 and 7.7, line 71
  3. Change the SMTP port address to port 26*
  4. If you are using authenticated SMTP, leave the entry as true, if you are not change it to false
  5. Save the file

** Other editors add unnecessary markup tags that may affect the usability of the expresscfg.asp file

After you have configured MailSite, follow the instructions from your anti-virus software manual.