MailSite Express does not display message body The MailSite Express client does not display the message body, even though the inbox displays the message subject.

This type of symptom indicates the following:

• Insufficient disk space on the hard disk
• Improper permissions set for the Express cache directory
• Cache or TEMP directories do not exist
• Incorrect permissions set for the directory specified in line item 19 of the expresscfg.asp configuration file -- version 4
• Incorrect permissions set for the directory specified in line item 20 of the expresscfg.asp configuration file -- version 5,6,7,8 & 9
• Disk corruption is occurring on the sectors where Express is attempting to save the temporary cache files

Possible Remedies

• Be sure that the system has enough disk space available for normal operation
• Check that the Express folder has reading and writing permissions for the account used for the Express virtual directory/website (default is MSIISUSER) in order to save and delete the temporary files
• In the case of disk corruption, attempt to repair the disk by running the chkdsk utility with the /f option

  for example: chkdsk /f