How to remote wipe your device through ExpressPro

Document ID: 10534

Synopsis

In ExpressPro 9.x and later, it is possible to send a remote wipe command to devices with AirSync which are attached to your account. This is useful if a device with sensitive information ha

More Information

How to remote wipe your device through ExpressPro

In ExpressPro 9.x and later, it is possible to send a remote wipe command to devices with AirSync which are attached to your account. This is useful if a device with sensitive information has been lost.

WARNING!!

The Remote Wipe command will permanently erase all data on the device

To issue a remote wipe command, follow these steps:
  • Log in to your ExpressPro account.
  • Click on 'Settings' in the left view.
  • Click on 'AirSync Devices'.
  • Select the device in the list of AirSync devices.
  • Click 'Send Remove Wipe' to issue the wipe command to the device.