How to remote wipe your device through ExpressPro
Document ID: 10534
Synopsis
In ExpressPro 9.x and later, it is possible to send a remote wipe command to devices with AirSync which are attached to your account. This is useful if a device with sensitive information ha
More Information
How to remote wipe your device through ExpressPro
In ExpressPro 9.x and later, it is possible to send a remote wipe command to devices with AirSync which are attached to your account. This is useful if a device with sensitive information has been lost.
WARNING!!
The Remote Wipe command will permanently erase all data on the device
To issue a remote wipe command, follow these steps:- Log in to your ExpressPro account.
- Click on 'Settings' in the left view.
- Click on 'AirSync Devices'.
- Select the device in the list of AirSync devices.
- Click 'Send Remove Wipe' to issue the wipe command to the device.