logo

Contact Us  |  Log In  |  Sign Up  |  Blog

 
MailSite Knowledge Base
Find answers and solutions to MailSite questions and problems
SMTP error codes displayed in MailSite Express
Document #:10021

Applies To:
  • Express All

Synopsis:
Error codes displayed in the express client are generated by the SMTP component of MailSite Express.

Error codes can be customized. For example to change the text for users of English, locate the english.asp file (or the file corresponding to your desired language). Open with a text editor and look under 'Error Messages'. Find the error message you want to edit. Save the file and restart IIS.

More Information:

ERROR

DESCRIPTION

1

An unknown error has occurred

2

An error has resulted because there was no message specified

3

The process has run out of memory.

4

An error has occurred due to a problem with the message body or attachments.

5

There was a problem initiating the conversation with the mail server. Ensure the setting of the Domain property is correct.

6

There was an error terminating the conversation with the SMTP mail server.

7

The from address was not formatted correctly or was rejected by the SMTP mail server. Some SMTP mail servers will only accept mail from particular addresses or domains. SMTP mail servers may also reject a from address if the server can not successfully do a reverse lookup on the from address.

8

An error was reported in response to a recipient address. The SMTP server may refuse to handle mail for unknown recipients.

9

There was an error connecting to the SMTP mail server.

10

There was an error opening a file. If you have specified file attachments, ensure that they exist and the you have access to them.

11

There was an error reading a file. If you have specified file attachments, ensure that they exist and the you have access to them.

12

There was an error writing to a file. Ensure that you have sufficient disk space.

15

No mail server specified.

16

There was a problem with the connection and a socket error occurred.

17

Could not resolve host.

18

Connected but server sent back bad response.

19

Could not create thread.

20

Cancelled as a result of calling the Cancel() method.

21

The operation timed-out while the host was being resolved.

22

The operation timed-out while connecting.

24

ESMTP Authentication failed.

25

The selected ESMTP Authentication mode is not supported by the server.

26

ESMTP Authentication protocol error.

27

Socket Timeout Error

Related:
See these other knowledge base documents:
Last revised 2007-7-31

Products  |  Features  |  Support  |  Resources  |  Partners  |  Site Map  |  FAQ  |  Privacy  |  Contact Us